Blog

Garage Door Repair: Your Top Questions Answered

A man manually lifts his home’s garage door and peeks underneath.
If you’ve lived in Petaluma long enough, you know that garage doors don’t just fail on sunny days. It’s always in the middle of a rainy night, or right before you’re late for work. We’ve been fixing garage doors in Marin and Sonoma Counties for over 24 years, and we’ve seen just about every squeak, snap, and stubborn refusal a door can throw at you. This FAQ is our way of answering the questions we hear most from homeowners about garage door repair in Petaluma, with no fluff, no upsell, just the facts.

1. Why is my garage door making a loud grinding noise?

Nine times out of ten, it’s worn-out rollers or a dry track. Metal rollers especially can get noisy when the bearings wear down. A little lubrication can help for a while, but if the noise keeps coming back, replacement is usually the long-term fix. We prefer nylon rollers, they’re quieter and last longer.

2. My garage door won’t open, is it the opener or the springs?

If you hear the motor humming but the door doesn’t move, odds are you’ve got a broken torsion spring. Springs do most of the heavy lifting, and when they snap, the opener can’t move the door. This is a job for a pro, springs are under serious tension, and we’ve seen what happens when folks try the DIY route.

3. Can I replace one panel, or do I need a whole new door?

It depends on the damage. A dented or cracked panel can often be swapped out if the rest of the door is in good shape. But if the door is older or multiple panels are damaged, replacement might make more sense. We always walk customers through both options so they can decide what’s best for their budget and curb appeal.

4. How often should I schedule maintenance?

I recommend a full tune-up once a year. That means checking the springs, cables, rollers, and opener settings, plus lubricating all moving parts. It’s a small investment that can prevent a big repair bill later, kind of like changing your car’s oil.

5. What’s the average lifespan of a garage door?

With regular maintenance, most garage doors last 15–30 years. The opener usually needs replacing sooner, about every 10–15 years. But in Petaluma, our damp weather can speed up wear and tear, especially on untreated steel doors.

6. Do you repair all brands of openers and doors?

Yes. From LiftMaster to Genie, Clopay to Amarr; if it opens and closes, we’ve probably worked on it. And if we haven’t, we’ll tell you straight up before we start.

Local Tip for Petaluma Homeowners

If you park your car outside overnight because your door’s not working, keep in mind that condensation and cool morning air can make your car sluggish to start. Fixing your garage door fast isn’t just about convenience, it can save you headaches in other ways, too.

Ready to Get Your Garage Door Working?

Garage door problems can go from minor annoyance to major hassle pretty quickly. If you’re dealing with noises, stuck doors, or anything in between, don’t wait until it’s an emergency. Call Mark’s Garage Doors, we’ll get it fixed right the first time, at a fair price, and without trying to sell you something you don’t need.

📞 Need your garage door fixed in Petaluma? Give us a ring today at (415) 497-0459 or contact us online.